Frequently asked questions
Answers about PriceCall alert timing, price comparisons, notification channels and free trials.
How often are alerts checked?
Once after market close on each trading day. PriceCall does not offer intraday or real-time checks.
Does matching the target trigger an alert?
Yes. Upward alerts use greater than or equal to; downward alerts use less than or equal to. All alert types use adjusted closing prices.
Why has my historical alert not triggered?
The condition may not be met, or the check may lack usable history. Historical highs, lows, drawdowns and rebounds need at least one earlier price; standard-deviation alerts need 20; moving averages need the full chosen count. Missing, stale or invalid provider data is skipped rather than used to trigger an alert.
Can I receive both email and Telegram notifications?
Yes. Verify your account email and enable email notifications, and connect Telegram in Settings. You can use either channel or both.
What happens when my free trial ends?
Without an active subscription, you keep read access to alerts and notification history and can delete alerts. Creating, editing, monitoring and sending notifications require active trial or paid access.